I hired them to do my Christmas lights. They were not very helpful giving me an idea on when they’d be out to do them (estimated sometime in the next week or two). They got out pretty quick (few days – seems like they could’ve known that and given me a heads up instead of 6pm on a Friday night).

The installers were friendly and quick except for the fact they didn’t speak a word of English which was frustrating as the home office didn’t tell them a few things like we had purchased a wreath. Trying to talk with the installers (multiple times) was painful as all we could do is a bunch of pointing and grunting. I called the home office and got a wreath out there a few days later which is clearly amateur made but does the job. All of that is kind of expected these days, unfortunately, so not a big deal.

However, they put my lights on with clips that make the lights on top of and inside of the shingle a couple of inches. The problem is you can only get a decent view of the lights on the house when you are looking directly at it as most lights will be blocked by the shingle from any other angle. Also, I did a red outline and the red was significantly more dim than the rest of the lights. I asked them about this and they knew and just acted as if it’s just the way it is. I suggested maybe they try a brighter light for red. They suggested I alternate with a different color. Asked to go ahead an alternate (just tired of talking with them at this point) and haven’t heard back. Someone posted the office lady having an attitude – I definitely picked up on it but she wasn’t too bad. Just short and not very caring.

Oh, they also are the highest price around. I just had heard about them for so long I felt like giving them a try this year. The girl who estimated the pricing was pretty nice and helpful. The pricing to put lights on shrubs as well as a wreath is insane.

I had high hopes for this company. Even though their monthly quote of $673 was more expensive than the other quote I received, which would have also included a few additional services, I decided to give them a shot because they seemed like nice people and were more responsive to messages than their competitor. What a terrible mistake it was to sign up for their services! My backyard used to look like a golf course resort. The grass was beatiful and green; the trees were lovely. Last August, their team took it upon themselves to use a hedge trimmer on my weeping willow trees to make it easier for them to mow under the trees. When I got home, what used to be gorgeous and healthy weeping willow trees looked pitiful! Since then, one of the trees had died. They assured me that the trees would be ok, yet I now have to pay $1,200 to remove one tree and prune the other in hopes to, at least, save one of them, as it’s not looking too good nearly a year later. Their crew would constantly get stuck in the back and rip out the grass. Their excuse was that our grass in the back is always wet. Well, what do you expect when you show up the day after it poured outside? They were very well aware that our yard retains water for a few days after it rains, yet they seemed to consistently stop by the day after it rained and then blame our yard for being always wet. I’m attaching photos of how our backyard looked before we hired Greenleaf and after to let you be the judge. I’m also attaching a screenshot of the “owner’s” email to me from yesterday. When they ripped out the grass yet again two days ago, I contacted their office with pictures, to which I got a highly unprofessional response from the “owner.” In 17 months, Greenleaf Lawn managed to successfully destroy our yard, yet daring to point out their mistakes seemed to have angered the “owner.” Save your money and find somebody else. I have given this company countless chances, but I now feel like I had wasted so much time, energy, and money (over $11k) on a company that shouldn’t be in business because the “owner” is utterly unprofessional and chooses to attack the customer instead of owning up to their team’s mistakes and offering a solution. AVOID THIS PLACE AT ALL COSTS!
EDIT: The upload of the pictures is delayed a bit, so I wanted to include the “owner’s” email below. If you’d like to see the pictures right away, please go to their Facebook page. I was able to attach seven pictures to my review successfully on Facebook. Here’s the e-mail that I received yesterday:

Your lawn is always wet. If we skip it you are unhappy that the grass is tall. When we mow it the wet soft areas may incur some lines but the grass is not ruined or damaged. The crew does their best to provide outstanding service and work with the conditions of your lawn. As our service is not satisfactory to your standards, we feel it is best to terminate the contract effective immediately. A check will be issued for any credit balance on the account.

Respectfully,
Jamie Nix
Owner