Our cleaner was SAILOR. She did a great job. (NOTE: this is only the second time I’ve used a cleaning company so I don’t have alot to compare to).

I would give them 4.2 stars if that was an option.

SAILOR was very friendly and flexible given our dog situation (we have a puppy that she had to contend with a little bit, nothing big). Cottage Care was able to do a deep clean for us the next day which was great. To be honest, I called several places before I called them (for no particular reason), so I can say that their price was very competitive (top 2 lowest priced out of 6 or 7 companies) and the services offered seemed to be similar (fairly close, but maybe on the lower / less services side).

Because SAILOR was alone, it took ~7 hours to complete the job. This wasn’t a problem for us.

After we talked to the initial person, the manager of the branch called us and was very nice and professional.

I would recommend them.

Recommendations for them: (1) have the cleaner give us a QR code or a small printoff of the things being cleaned so we can do a check double check if we wanted — I say this because there was one thing [tops of the living room fan blades] that didn’t get cleaned that we thought was included…but this could totally be my misunderstanding, (2) have 2 cleaners per job so the total “time at home” is lower.

We used cottage care for the first time today and are very impressed. Emily was warm and professional, thorough in her cleaning, and overall did a really great job. We’ll definitely reach out to have Emily back out to clean again!