911 Restoration of Tulsa (Claim Me!)

I called 911 Restoration in Aug 2021, because of the 5 star rating, to repair minor fire damage above the master bathroom. They were low bidder at $24,000. After hiring them they came back two weeks later and said it would be $38,000, but they would do a turnkey job beyond specs set by insurance company. Checks were always written to a MAC Construction in Claremore.
12” of new insulation in the attic turned into maybe 3”. The crew stole the mirror out of the master bath, and two boxes of floor tile out of the garage. They sprayed texture on the wall electrical recepts, costing me an additional $2000 to have replaced. They spray painted the ceramic tile baseboards in all three bathrooms, and oversprayed paint onto the red brick in the kitchen and den. They broke a return air vent, costing me another $1300. And they left paint and texture material dried on the floors in every room. They shorted me 5 locksets, costing me over $250. They were in and out for almost seven months before I finally paid them off to get them out so I could finish the house. Which took me three more months partly because of the way they left the house.
Its like they used my house as a training center without regard for how they left it.
And it all started with them failing to get a city permit to do the repairs. So city inspections shut the power off from September through December.

In response to the owner. I did a review on MAC Construction even though they are out of business. But my contract was with 911 Restoration and they were aware of what MAC was doing because I called them repeatedly while contract was still open and I got nothing but lip service.

Review

0 reviews

Eric James

Craig and his team are very professional. They do an amazing job and stay committed until the work is done. A top tier company in my opinion!

Debra Sumter

Loren & Chris painted our office and they did a great job. Very professional guys!

Naysa Bemies

I am super pleased with the service 911 provided for me and my family. They were very prompt, knowledgeable and diligent. I will use them again in a heart beat!

J.R. King

I called 911 Restoration in Aug 2021, because of the 5 star rating, to repair minor fire damage above the master bathroom. They were low bidder at $24,000. After hiring them they came back two weeks later and said it would be $38,000, but they would do a turnkey job beyond specs set by insurance company. Checks were always written to a MAC Construction in Claremore.
12” of new insulation in the attic turned into maybe 3”. The crew stole the mirror out of the master bath, and two boxes of floor tile out of the garage. They sprayed texture on the wall electrical recepts, costing me an additional $2000 to have replaced. They spray painted the ceramic tile baseboards in all three bathrooms, and oversprayed paint onto the red brick in the kitchen and den. They broke a return air vent, costing me another $1300. And they left paint and texture material dried on the floors in every room. They shorted me 5 locksets, costing me over $250. They were in and out for almost seven months before I finally paid them off to get them out so I could finish the house. Which took me three more months partly because of the way they left the house.
Its like they used my house as a training center without regard for how they left it.
And it all started with them failing to get a city permit to do the repairs. So city inspections shut the power off from September through December.

In response to the owner. I did a review on MAC Construction even though they are out of business. But my contract was with 911 Restoration and they were aware of what MAC was doing because I called them repeatedly while contract was still open and I got nothing but lip service.

Shanna Ross

911 Restoration has been amazing! They are quick and get the job done! We had a leak behind a wall and a month later we had pipes burst from the freezing January weather. Chris & Mitch have been awesome during both jobs. I highly recommend them! .