Description
OPERATIONAL
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Description
OPERATIONAL
This business needs a description! Are you the owner of this business?
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2924 W Division St Suite A, Arlington, TX 76012, United States
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2924 W Division St Suite A, Arlington, TX 76012, United States
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N DC
I ordered 8 windows, with a Contract stating that they were for 89.75″ tall openings. The windows that were actually ordered and installed are only 87″ tall. Ed, the owner of US Energy Arlington, refuses to accept any responsibility for the errors. With one set installed at the top of their opening, and the others installed at the bottom, they are misaligned. In addition, inside we still have 200+ nail heads showing and walls that need repainting because the windows are too small.
There is NO WAY you should be buying from this outfit!!
jessica reid
All around an amazing experience. If I could give them ten stars I would! Ben was very patient with me and walked me through everything. The first time he came to my house I think he was there for almost three hours making sure I had all my questions answered and didn’t rush me when comparing the different styles of the frames. You can tell he is very passionate about what he does. I had at least 6 people give me bids, and no one’s customer service was even close to Ben’s. When walking me through the contract he made sure to go through the contract cover to cover and didn’t rush me. When the doors were ordered he gave me weekly check ins and told me what to expect. He made sure I had the best of the best to install my doors. When my doors were being installed he personally stopped by to check in on me. After my doors where installed he made sure that I was happy and walked me through step by step to sign up for my warranty. If you want the best of the best contact Ben!
Christine Montes
Highly recommend this business! I recently moved in the area and got the best quote from US ENERGY and was beyond impressed on how fast the work was complete. My windows are beautiful!! 10/10 all around and will definitely be referring to everyone I know.
Michael Regina
US Energy did a great job installing 17 new windows. Their price was much better than a few others we got quotes from, and they even went above and beyond to repair some loose frames around other windows they weren’t working on. Would highly recommend.
kamobile
This was a residential job on my home where I replaced all of the first floor windows on a very old house (i believe it was 12 windows) and the house was built in the ’30s.
Here are the important things to know:
– they always showed up
– the installers were professional and communicated at every step (there was some wood rot around the framing) and I knew exactly what was going to have to be replaced and paid for
– Window quality is phenominal! I have seen a drop in my electric bill which was one of the goals.
– project manager was in constant communication (at least once a day) and visited the job site
– clean up was done at the end of each day
– job stayed in scope and was completed in a timely manner
I was extremely pleased with the entire experience and the overall result was fantastic! The large picture window in the front was especially well done. It used to be a 4 paine single glass ¹window. The internal wall is plaster. They did an amazing job replacing¹ it with a picture window and did not destroy the interior plaster in the process. In fact they reframed the interior and it looks way better.