Stay away from Will Pro! The salesman clearly low-balled the estimate for a new roof. He said they were working in the neighborhood and could start in a few days. He called everyday while I obtained other estimates from his competition. The other roofers were going to use the same shingles and had the same warranty. The only difference was the price. When I decided to go with Will Pro, the salesman slipped me a work order to sign that was $1,000 more than the original estimate. Two weeks go by and nothing. I was about to call someone else to do the job when the salesman calls me saying the materials would be delivered and work would begin the day after that. The workers showed up after 4 p.m and started tearing off shingles. While that was happening, the salesman called me to say there was an additional layer of shingles that needed to be removed, and they wanted even more money to finish the job. That is funny because I have a written insurance claim and 3 other estimates that say I only have 2 layers of shingles to remove. I asked to speak to his boss, and he said the owner (Rick) was parked across the street from my house. I told them to get off my property. Over several days, the owner refused to negotiate or return my deposit. With a major rainstorm coming, I let them finish the job and paid the extra money they extorted from me. I will not do business with Will Pro again.

We met Rick and Terri at the home and garden show, and liked them right away. They completed a remodel of our kitchen, removed an old stone fireplace and replaced it with a modern tile front, replaced carpet with LVT in most of our rooms, repainted the entire interior, replaced our bathroom vanities, replaced our stair railing with a gorgeous modern one, and did numerous other updates. We loved working with them! They were great at asking what we wanted, and providing suggestions from their experience, with the result being an outcome that was perfect for us! With any major remodel project such as ours, there will always be a few bumps along the way, but Rick and Terri were always responsive and held all their subs accountable until the work was done to our satisfaction. They never expected us to settle for less than our expectations, and always encouraged us to let them know if we weren’t happy with anything. They responded to our phone calls and texts immediately – never a delay in getting a question answered. The work completed on our place was all high quality, and it turned out beautiful! I would definitely use them again, and would highly recommend them.