Our pool pump stopped working over the weekend. After our home warranty couldn’t get anyone to help us, I called Byrd Pool Service. I explained our issue but they didn’t have a spot available for another week. I went ahead and scheduled with them because I just needed to get it fixed. I get a call the very next day saying they had a tech who was able to make room for me in his schedule that day! Brad was super professional and got our pump back working within minutes it seemed! They listened to my issues when I called to schedule and already had an idea of what was wrong and came prepared with the right parts to fix the pump. They totally made my day since our pool has given us so many issues. I will definitely be using Byrd from now on!

STAY AWAY FROM THIS COMPANY. They sold us on just cleaning the liner instead of replacing it like the other companies said we should do. They promised they would go $200 into cleaning the liner to determine if the pool would hold water and if it wouldn’t, they would replace it. After 2-1/2 months they turned over a pool that didn’t hold water and still looked awful. This kept us from putting the house on the market during selling season and a pool that didn’t pass FHA inspections. So we still had to buy a $4000 new liner after paying them $2000 . Charlie wouldn’t return calls or texts. He was very untrustworthy. Basically he did a job that would benefit himself so he could charge us for the cleaning process when he knew from the beginning there was holes in the liner. The ONE thing he was efficient with was placing a lien on our property after 7 days even though their terms state 30 days to pay. He knew we were unhappy with the results so he wanted to make sure he got his money before closing. The new company said it was full of holes and would never have passed inspections. He was very deceptive with his sales pitch! The picture shows what the liner looked like after the water leaked out and the liner pulled away from the sides one week after completion.