Casey was prompt and answered all our questions. He took care of everything and was very professional. Do yourself a favor and if you need any electrical work done- give them a call, you won’t be disappointed!
We will use Empower Electric for any electric related needs in the future!

On Dec 22, While cleaning my chandelier before Christmas, I managed to unscrew it from the ceiling. Casey came the next morning which was both a Saturday and two days before Christmas. He had my chandelier up in no time and didn’t charge me extra for it being a holiday weekend. Thanks to Casey our Christmas dinner was merry and bright.

I hate saying that we don’t recommend Empower Electric because:
1-he was recommended to us by a stellar carpenter that did excellent work for us. 2-he responded quickly as soon as I text him and came out to give us an estimate,a great estimate. 3-he was very personable; my husband is a veteran and Casey is a veteran (& he gave us a veteran discount). 4- he came out and ran electric for when our new hot tub would eventually arrive and the work looked great. He told us he had to come back to finish 3 things, replace an electrical box, and install a generator box on outside of house(not part of the hot tub work) AND hookup the hot tub. We told him we would call him once the tub arrived and he could do all 3 at once. We paid him in full the day he ran the electric (maybe that was our mistake). The day our hot tub delivered, I text him April 9 with no response. My husband called him and Casey said he’d come on Friday, April 12. He never showed, no call no text from him. April 15 I text him, no response. Then husband called him and Casey text back that he’d come on Wednesday the 17th. He never showed. Then husband called again same day and got an auto response, “wrapping up a job I’ll call you back”. He never called back. April 18 husband text again and Casey never replied. April 19 me and my husband both received a text “Hey, I am sorry I will be there shortly today, I got sick”. We asked if he was ok. Again he never showed, no communication from him. April 20 I sent him a “?” text at 10:38am. He responded to my text at 3:36 saying “tried calling yesterday.. is 10:30 tomorrow ok?” I responded YEP. (Neither my husband nor my call logs showed a call from him.) April 21 11:37am, he text “Just letting you know, I’m waiting on my wife to get home with the kids. I will get it done even if it’s later, if no one’s home can I get in backyard?”. I told him yes of course. He never showed or communicated anything. At this point we’ve stopped asking him to come back out. It’s sad because we really liked him and his initial work. We really are the easiest clients and people to deal with. We were never mean,pushy or disrespectful because life happens and things don’t go according to plan even for good companies, we get that. We just expected Casey to finish the job both parties agreed to.