Description
OPERATIONAL
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Description
OPERATIONAL
This business needs a description! Are you the owner of this business?
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Address
5901 S 107th E Ave Suite 203, Tulsa, OK 74146, United States
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Location
5901 S 107th E Ave Suite 203, Tulsa, OK 74146, United States
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Mike Dougherty
I had a sewer line backup and flood the house over the weekend. Initially I called a big disaster recovery company in Tulsa, they came out for measurements and promised a quote for work that afternoon. Called the next day and still working on it. Insurance Agent recommended ESR, so I called them and within a few hours there was a crew there ready to start.
Tyree and Journey were professional, honest, and diligent. They were quick to get all the impacted areas removed and sanitized.
From the bottom to the top ESR was the first to make me feel like my emergency was actually an emergency and took care of my family. I hope I never NEED to contact ESR again, but I can’t recommend them enough for the service they provided.
PS. Month later and I still haven’t received a quote from the other company.
Michael
My house was found flooded on Christmas Eve. The house had been vacant for a few days and an upstairs tub valve broke. The house had several inches of water throughout, coming out of ceiling light fixtures. I called Rudy with ESR on Christmas Eve around 9pm. He had a crew out within hours to begin water extraction and had fans and pumps up and running before the end of the night. He also dealt with my insurance company directly so I did not have to worry about payments. Absolutely great company Great, quick communication. They helped make a tragic situation better!
Dad and Daughter Discuss
Tyree and Journey were great and very professional. Would highly recommended those two! Had a water break and flooded half the house. Those two worked with me and my work schedule on coming in everyday and running dryness checks. They also helped answer any questions I had. ESR, in general, was easy to work with and had a lot of great help with the entire insurance process. Thanks Tyree and Journey!
Meghan Jackson
Ross, the owner, answered while on vacation and sent someone out right away when our office flooded. They were very professional and explained what they were doing and why, every step of the way. I can’t say enough good things about them!
Anne Russell
They answered quickly even though it was after 9pm on a Saturday. Rudolph was so kind and empathetic! Russ showed up and did the initial walk through that night!
Sunday morning Journey and Tyree showed up to get things going on drying out. These two young men have been AMAZING!
They went through all my concerns, took measurements, set up equipment, and came back the next day to re-test. They have been so professional. Arrived approx the time they said they’d be here. Treated my kids and animals with respect as well. Updated me on my progress and told me what to expect next. They sent me the photos of the damage for my insurance claims so I have them as well.
**update**
All is dry and waiting for repairs next! Journey checked in every day, let me know Jen he was coming, & respected my work from home schedule. He and Tyree were wonderful to work with!
I am bummed we’re in the situation we had to call them, but I’m so happy we found this company to help us through the soggy times!