After spending $49,000+ with this company in the first year of service, two years later we have very little to show for it. They were slow to respond to customer concerns. They were repeated no-shows for scheduled work and meetings. When they did show for work they acted as if it was an imposition on them to actually earn their fees. They damaged our irrigation system due to their hasty and thoughtless efforts. They were not able to account for the work that they claimed to have done. Based upon our experience, it appears Ryan’s accounting matters are handled from their corporate office in Kansas City. They were almost always operating and invoicing based upon inaccurate information from the Ryan location in Broken Arrow, OK. Simply stated, Ryan Lawn & Tree in Broken Arrow was this consumer’s worst nightmare. Frankly, they do not even deserve one star.

In a city full of landscapers Ryan’s has been are one and only for a very long time. We are in our second home whose yard was destroyed from neglect. Ryan’s brought it back once again like our other lawn to what grass and vegetation should look like! They are responsive, courteous and always willing to work with you to reach your needs! Thank you Ryan’s and especially Holden for overseeing all our needs!

I recently allowed this company access to my backyard for tree removal work they were doing for my neighbor. While the tree removal itself was completed, I had a few concerns about the overall experience.

Communication could have been better as I had to discuss the way they were handling branches near my small bushes. This resulted in some minor damage. They were dragging the branches right through them.

Additionally, there were dents left on my lawn from tree trunks falling on it. I also found branches left on my shed and a couple of branches on my lawn, which I had to clean up myself. They broke a small piece of my fence and didn’t inform us.

Overall, the tree removal work was done, but I feel that better care could have been taken to avoid damage and ensure a thorough clean-up. They left without acknowledging their damage.