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OPERATIONAL

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Description

OPERATIONAL

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6314 E 15th St Suite C, Tulsa, OK 74112, United States

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6314 E 15th St Suite C, Tulsa, OK 74112, United States

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  • I had THE BEST experience with them! Richie was the sweetest and most helpful person ever!! He came out to look at my unit and discovered that it needed to be replaced entirely so he reached out to the landlord and was back the following week. They arrived at 8 am and the job took longer than expected (it was Friday) so instead of leaving at a normal time he stayed until 8pm!! To make sure the job got done before the weekend. I have a newborn and the weekend was in the 90’s and he said that’s not gonna fly with him and he made sure my baby and I were taken care of and I appreciate that and will be using this company for any of my hvac need And would refer them to anyone!!!

  • Wow! Great customer service. We were scheduled within a few days after reaching out to them. They are based in Tulsa but traveled to us in Bartlesville. They had a crew of 3 working hard around the clock. They were kind and even cleaned up areas of mess that they did not create.
    I highly recommend this company. They stand behind their work and I know we are in good hands for our AC needs. We have 2 units and they replaced one and if/when our other goes out they will be who I call for help again.

  • Richie was very knowledgeable and gracious in fixing my a/c problem. He even took time to explain to me what I needed to be aware of to maintain the unit. I recommend Quick Temp for any AC jobs that need to be done. They are responsible, reliable and honest.
    Thank you Quick Temp for your great service!

  • ///UPDATE\
    I wanted to take a moment and update my comments/review from several weeks ago leaving Quick Temp an initial 2 star (**) review. Since then, they have worked diligently to sort out my issues, placing my unresolved problems atop of their priority list. Now having everything corrected and fixed, I feel obliged to alter my initial review; changing it to 5 stars (*****). This “flip” is a result of the satisfaction I now have feeling that I was heard as a customer, which restored my confidence in their service. Thank you!

    Below is my initial review…

    It’s with heavy reservation that I post this review… we are new construction home owners that purchased a 20+ thousand dollar, 4 ton 3 zone unit from Quick Temp. The staff has been more than helpful throughout the build process as well as the service techs. However, since being in the home now (6mo+), we had a R50 roof vent that began failing the first week of May, where it was allowing in “GALLONS” of rain water through the vent cap then collecting in the air duct. We wouldn’t have noticed except the ductwork began leaking which consequently, began leaking through the drywall onto the floor where we seen the water. We have documented proof of videos showing me dumping gallons of water after every storm. A replacement vent was obtained from Quick Temp, but when questioned if the new vent would provide ample protection, I was told by the owner, that he would “see if I can find another version.” That was over 3 weeks ago… multiple storms have come and gone, because we have to empty the buckets that collect the rainwater; keeping it from damaging our new home! Very frustrated that we have to be the ones pushing the issue to get this fixed.

  • Today we had Shawn from quick temp come out and service our unit. He was very knowledgeable, polite, and professional. During our service visit he found a capacitor that was going bad. He showed us and replaced it. Also recharged our freon level. He was more than willing to answer any questions had for him. I have used quick temp before in the past and will continue to use them. I highly recommend them.

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